Hiroaki Consumer Pvt Ltd (referred to as “Company,” “We,” or “Us”), the parent company of Trihami™, is incorporated under the provisions of the Indian Companies Act, 2013, with its registered office at PLOT NO GH01/A, SEC- 168 Chhaprauli Bengar Gautam Buddha Nagar Uttar Pradesh India 201304. This Privacy Policy explains the type of personal data or information we collect, how we use it, and the steps we take to ensure its protection when you access our website, www.trihami.com (“Website”).
Your privacy is of utmost importance to us. By accessing or using our Website, you agree to the terms outlined in this Privacy Policy.
Scope and Applicability
This Privacy Policy applies to all users of the Website and covers how personal data is collected, used, stored, and disclosed. By providing your details through any electronic medium or written consent form, you agree to the terms of this Privacy Policy.
We may revise this Policy periodically, and your continued use of the Website signifies your agreement to any updates. Please check this page regularly for the latest version.
Your Consent
By sharing your personal data or information with us, you consent to its collection, storage, and use as described in this Privacy Policy. You may withdraw your consent at any time, but doing so may limit the services we can provide to you.
Types of Information We Collect
We may collect the following personal data:
Registration Details: Name, email address, contact number, and password.
Transaction Details: Shipping and billing information, tax details, and purchase history.
Usage Data: Pages visited, items viewed, and behavioral patterns on the Website.
Technical Data: Device type, browser information, IP address, and cookies.
Communication Records: Chats, emails, and WhatsApp communications between you and our team.
Purpose of Collection and Usage
We collect your data for the following purposes:
To process and fulfill your orders.
To provide customer support and respond to inquiries.
To improve user experience by analyzing behavior on the Website.
To offer personalized product recommendations and promotions.
To ensure compliance with applicable laws and regulations.
Data Collection Devices
We use cookies and similar technologies to enhance your browsing experience. Cookies help us track user behavior, store preferences, and improve Website functionality. You can manage or disable cookies in your browser settings, but this may affect certain features of the Website.
Disclosure of Information
We may share your personal data:
With third-party service providers for order processing, marketing, and analytics.
When required by law or to protect the rights and safety of the Company or others.
During legal processes, investigations, or regulatory compliance as per the Information Technology Act, 2000 and other applicable laws.
Your information will not be sold or disclosed to unauthorized third parties.
Security of Information
We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no system is entirely secure, and we cannot guarantee absolute security.
Retention of Information
Your personal data will be retained only as long as necessary to fulfill its purpose or as required by law. We will securely delete or anonymize your data once it is no longer needed.
Updating or Reviewing Information
You may request to review, correct, or delete your personal data by contacting us at eshop@trihami.com. We rely on you to ensure that the data you provide is accurate and complete.
Grievance Officer
For any concerns regarding your personal data, please contact our Grievance Officer:
Name: Priya
Email: eshop@trihami.com
We will address your concerns within 30 days of receiving your request.
Amendments
This Privacy Policy may be updated from time to time. Changes will be posted on this page, and the updated Policy will take effect from the date of posting.
Thank you for trusting Trihami with your personal data. For any questions about this Privacy Policy, feel free to reach out to us at eshop@trihami.com.
Your privacy is of utmost importance to us. By accessing or using our Website, you agree to the terms outlined in this Privacy Policy.
Scope and Applicability
This Privacy Policy applies to all users of the Website and covers how personal data is collected, used, stored, and disclosed. By providing your details through any electronic medium or written consent form, you agree to the terms of this Privacy Policy.
We may revise this Policy periodically, and your continued use of the Website signifies your agreement to any updates. Please check this page regularly for the latest version.
Your Consent
By sharing your personal data or information with us, you consent to its collection, storage, and use as described in this Privacy Policy. You may withdraw your consent at any time, but doing so may limit the services we can provide to you.
Types of Information We Collect
We may collect the following personal data:
Registration Details: Name, email address, contact number, and password.
Transaction Details: Shipping and billing information, tax details, and purchase history.
Usage Data: Pages visited, items viewed, and behavioral patterns on the Website.
Technical Data: Device type, browser information, IP address, and cookies.
Communication Records: Chats, emails, and WhatsApp communications between you and our team.
Purpose of Collection and Usage
We collect your data for the following purposes:
To process and fulfill your orders.
To provide customer support and respond to inquiries.
To improve user experience by analyzing behavior on the Website.
To offer personalized product recommendations and promotions.
To ensure compliance with applicable laws and regulations.
Data Collection Devices
We use cookies and similar technologies to enhance your browsing experience. Cookies help us track user behavior, store preferences, and improve Website functionality. You can manage or disable cookies in your browser settings, but this may affect certain features of the Website.
Disclosure of Information
We may share your personal data:
With third-party service providers for order processing, marketing, and analytics.
When required by law or to protect the rights and safety of the Company or others.
During legal processes, investigations, or regulatory compliance as per the Information Technology Act, 2000 and other applicable laws.
Your information will not be sold or disclosed to unauthorized third parties.
Security of Information
We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no system is entirely secure, and we cannot guarantee absolute security.
Retention of Information
Your personal data will be retained only as long as necessary to fulfill its purpose or as required by law. We will securely delete or anonymize your data once it is no longer needed.
Updating or Reviewing Information
You may request to review, correct, or delete your personal data by contacting us at eshop@trihami.com. We rely on you to ensure that the data you provide is accurate and complete.
Grievance Officer
For any concerns regarding your personal data, please contact our Grievance Officer:
Name: Priya
Email: eshop@trihami.com
We will address your concerns within 30 days of receiving your request.
Amendments
This Privacy Policy may be updated from time to time. Changes will be posted on this page, and the updated Policy will take effect from the date of posting.
Thank you for trusting Trihami with your personal data. For any questions about this Privacy Policy, feel free to reach out to us at eshop@trihami.com.